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Managing website content — a ten year retrospective

Dean Koh
3 min readJan 29, 2023

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Some key insights from managing websites for the past decade (2012–2022).

Meme by me.

With the exception of a short stint at a government agency, all of my past (and current) full-time jobs entailed some kind of interaction or usage of a website Content Management System (CMS), on top of my core job of writing and/or social media management.

HubSpot describes CMS rather aptly — which is “a software application that allows users to build and manage a website without having to code it from scratch, or know how to code at all.” In my experience, the CMS is the default tool I use to upload text and photos for online articles/content for a website. This is also where I add categories/tags and hyperlinks within the article(s) if necessary.

For CMSes, there are common and ready to use types such as WordPress and Drupal (I have used both before). There are also custom CMSes, depending on which vendor designed the site and whether the company/organisation has custom requirements.

There were only two instances which I had to manually decipher code on the website, kind of reverse-engineering the code to add in new content. This is not ideal as there is a high chance of messing up the layout and contents of the website.

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Dean Koh
Dean Koh

Written by Dean Koh

Loves Japan, photography and fun puns.

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